Q1: What’s your service with your product?
A: We have a strong after-sale service team for our product and any of your project with 7*24 hours.
Q2. What about the lead time?
A: Firstly,let us know your requirements or application.
Secondly,We quote according to your requirements or our suggestions.
Thirdly,customer confirms the samples and places deposit for formal order.
Fourthly,We arrange the production.
Q3. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system.
Secondly, during the guarantee period, we will send new products with new order for small quantity. For defective batch products,
we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q4:Do you offer the guarantee for the products?
A:Yes,we offer 2-5 years warranty to our products.
Q5: What if I don't have export experience?
A: We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep.Any way, we will help you
choose the most suitable shipping service.
Q6: How can I make sure it's a secure transaction?
A: Alibaba can protect buyers' interest, all of our transation will go through alibaba platform.As you do the payment, the money
will go directly to Alibaba bank account.After we send your the items and you comfirm the detailed information, Alibaba will
release us the money.