Frequently Asked Questions
How much does shipping cost?
Shipping cost is dependent on the weight, the destination, and the value of the items that you purchase. We use 14"x10"x17" and 17.7"x8.6"x19.6" cartons within a soft package for our shipments. This minimizes cost, while making sure your items are not damaged in transit. The prices increase for faster shipment via UPS, Fedex, or DHL.If you prefer to use your own shipping account, please contact us.
How fast will my products arrive?
If the items are in stock, you can expect to receive a tracking number within 5-7 business days. The shipment time is dependent upon your selected shipping method.
If the items are out of stock, when will you get more inventory?
We try to restock all out-of-stock items within 1-2 weeks. For volume orders, lead-time ranges from 4-6 weeks to 14-18 weeks depending on quantity and component-level inventory.
What is the transaction process?
We use the Alibaba credit insurance to make an order, the proforma invoice to list the product part number, unit price, payment method, shipping method, and total cost. 30% deposit, 70% balance payment before shipping.