Q: How long will it take for you to reply to my inquiry? A: We strive to contact you within 12 hours of receiving your inquiry.
Q: Can I request samples?
A: Yes, we have magnetic materials in stock and can provide samples promptly.
Q: What is the quality of your magnets?
A: We hold ISO/TS and RoHS certifications, and certification tests of our company can be provided.
Q: How competitive are your prices in mass production?
A: We have a large amount of factory information and are constantly learning about more factories. For large orders, we will screen out suppliers with corresponding product advantages in the manufacturer list according to the product type.
This enables us to obtain the most competitive price in the shortest possible time.
Q: Can you offer the shortest lead time?
A: It depends on the size and grade required by the customer. For magnets with raw materials in stock, the fastest lead time is 4 days.
Q: Am I able to visit your factory? A: Certainly! We will assist you in arranging a visit to some factories if desirded. Then you can choose which factory to work with.
Q: When will production begin after payment? A: Once we have received the payment in our account, we will provide a receipt and immediately arrange for production.
Q: What products do you offer? A: Our range includes round magnets, bar magnets, neodymium magnets, generator magnets, and arc magnets.
Q: Are you a trading company or manufacturer? A: We are a trading company. But we also represent a factory's foreign trade sales business. For small orders, we place orders at this factory. For large orders, we have a professional procurement process to choose the most suitable supplier for customers.
Q: What is your delivery time? A: Delivery time is generally 5-10 days for goods in stock, and 15-20 days for goods not in stock, depending on the order quantity.
Q: What is your MOQ?
A: No MOQ. 1 PCS is acceptable.
Q: What are your payment terms? A: For payment amounts below 1000 USD, we require 100% payment in advance.
For amounts equal to or above 1000 USD, we request a 30% T/T payment in advance, with the balance to be paid before shipment. We can discuss more advantageous payment terms for long-term business relations.