Q: What are your company’s main products?A: Our company specializes and focuses on hair care & hairdressing products. All our products are related with hair care or hair beauty, human wigs, hair styling tools like hair dryer brush, hair curler, hair straightener, hair dryer, hair combs and hair scalp brush.
Q: How do you control the quality?
A: We have strict quality control system and reliable experienced QC team.100% testing before packaging and random quality checking by QC supervisor. Third party inspections are also welcome.
Q: Do you accept customized order?
A: Sure, we accept both OEM or ODM order. We can make sample according to your ideas and graphics. And we will make great efforts to provide the best products and service for you.
Q: How about lead time?
A: Stock products needs about 3-7 days. It will take about 7-30 days for producing or customized order.
Q: Do you have experience in Amazon? Can you offer FBA shipping and sticker service?
A: All yes! And free sticker service.
Q: Do you have you experience in Shopify? Can you offer dropshipping service?
A: All yes!
Q: How to return if received defective product?
A: 1. International shipping will take long time and long distance across. Even we checked all items and packed well before shipping. But we can’t 100% assure there is no any chance of damage during shipping. So if you received defective products, still hope you can trust us. We care more than what you care. And we will try our best to solve all the problems or replace it.
2. All products are under one year warranty. And please read the instructions carefully before use. You can send the goods back during warranty time if it’s not malfunction caused by misuse.