Q1. I don't know how can place my total order, can you help me?
A: Yes, You just let us know your request and some details, Then We can provide a whole solutions for you, That include suggestion of order, Positioned, design sketch and quotation ....etc.
Q2. Can you provide the OEM service?
A: Yes, We are welcome OEM order, But it depend on the Quantity
Q3. For the customs order, Can I just pay a deposit, Then you can start manufacture?
A: Yes, We accept 30% deposit first, Then 70% before shipment.
Q4. How about your delivery time?
A: Generally, Most of our products we have stock in warehouse, We can delivery within 1 days after payment.
Q5. Are you are factory? and what's your guarantee for controller?
A: Yes, we are manufacturer. All the controller with 3 years warranty
Q6. If we don't know how to use the controller, Can you help us?
A: Sure, We will provide technical support and teaching controller service.
Q7: How do you make our business long-term and good relationship?
A:Sales is not finished, It's just begin of cooperation, For the controller, The after sale service is most important. From your order placed, That would mean you will be enjoy our lifelong service. For the traders, We will be provide Priority order process service.