1.Q: Why don't person reply to me?
A: Our person is 24hours online. When nobody reply you , please leave your requirements on email or chat tool,we will reply you as soon as possible.
2.Q: What can I get suitable scheme basis on my requirement ?
A : Please tell me what raw material you want use and how many capacity you want produce per day when you sent email to me .We will be provide better offer for you .
3.Q:Will you send engineers to design our plant and install the equipment?
A: Yes, Our factory will arrange engineer to supply the professional drawing and install and train the workers about adjusting the equipemnt ,disposing of the trouble maybe happen and maintenance of the machine , after training ,the workers will get work license we distribute .
4.Q: How long is your guarantee?
A:One Year.We shall supply free exchange for spare parts. After this period, we shall charge at low cost to keep after service.You will be welcom to contact us with any problem might occurred .
5.Q:Payment terms
A:(1)30% T/T within 10days after sign contract
(2)70% T/T before shipment
(3)100% L/C is also acceptable
6.Q:How to operate and maintain the machine?
A: We will provide a professional and detailed USER GUIDE to you with the machine;
7.Q: What is the delivery time?
A: It depends on order quantities. Generally speaking, the delivery time will be within 4 to 6 weeks.
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