Q: Can I take some samples for testing before placing an order?
A: Yes, customers need to pay sample fees and courier fees
Q: How long can you provide samples?
A: 1~5 days after the deposit payment is confirmed
Q: What kind of certificates your products have?
A: CE,FCC,ROHS,PSE,UN38.3,MSDS,etc,which is able to satisfy most country's importing requirements.
Q: Can we have our brand logo?
A: Yes , please send us the artwork of your design, we have a professional team which is having rich experience on OEM&ODM,but there is a minimum order quantity required.
Q: What's the warranty?
A: All of our products passed professional QC test, we offer 12 months warranty for non-artificial damage.
Q: How do you control the quality?A: We have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.
Q: How do you provide after-sales service?
A: We have overseas branches can provide repair and replacement.
Q: Can you quote me the best price?
A: We need more information about your demands, such as the power/material/Qty/etc, then We can suggest the suitable type and quote the best price for you.