Q1:Are you factory manufacturer or trade company?A: We are manufactured in ev charger products for many years. We provide OEM & ODM service.
Q2: Can I get a sample before order in bulk? What is your MOQ?
A: Yes, support sample order.
Q3:How about your delivery time?
A:It will take 20 to 35 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4:Is it all right to make customer's Logo?
A:Sure, we support OEM, ODM production, and customer's logo can be embossed,debossed ,sreen printed, etc.
Q5:Where is your loading port?
A:Guangzhou Port, In China.
Q6:What are your payments terms?
A: T/T, Credit card,Western Union or by Alibaba Trade Assurance.
Q7: What's the MOQ?
A: The MOQ of machinery is 20 pcs.
Q8: What's delivery time?
A: The general delivery time is 20~35 days after order confirmed, it depends on the specific product and order quantity.
Q9: Do you have quality certification? What's the warranty time?
A: Our EV charging products posses with CE, TUV certifications. We provide 1 year warranty.
Q10: What's your payment terms?
A: T/T 30% as deposit, and 70% before delivery. For the small orders, Paypal is avaliable and you can also generally choose to pay on Alibaba.
Q11: What is your terms of delivery?
A: We have various ways of shipment for customers to choose, DHL, TNT, UPS, Air freight, Ocean freight.