Q: What kind of company you are, product manufacturer or trading company? A: We are an electric products manufacturer in beauty&personal care, last year sales US 200 million in China.
Q: Can you send me products and videos?
A: We can send you real-time product photos, product display video, and product use video.
Q: What's your minimum order quantity?
A: Order directly, sample 2 sets. Customized products minimum order quantity need to contact us.
Q: Are there any discounts on your product prices?
A: The more you buy, the greater the discount. Value ex-factory price.
Q: What‘s your production capacity and your lead time?
A: Sample 1-3 days can shipping, order 5000 sets only 20-25 days.
Q: Do you offer free samples and what is the shipping cost?
A: Samples costs and shipping costs need to pay. If you will order in the future, the sample costs and shipping costs will return.
Q: What are the shipping terms for and your shipping way choice?
A: Shipping terms FOB/CIF/EXW etc. Shipping ways include sea, land, airplane.
Q: Do you offer custom branding with my company logo and custom packaging?
A: Yes, we can.
Q: What type of packaging choices do you offer?
A: According to your inquires customized. All can be customized.
Q: Is your product top of the line in terms of quality and effectiveness?
A: Yes, of course. We have our own QC team and technical engineers team.
Q: Are you willing to let our third-party inspector come and check for defects and quality (NB: Our quality control inspectors are
strict?)
A: You can let your third-party inspector come and check products in our factory.
Q: What are your terms for reimbursement for the faulty products?
A: For the faulty products, just show us that you destroyed the defective product, we will send you new products.
Q: Do you have good quality product (plastic) manufacturing?
A: Yes, we have our own plastic line to make a good quality product, and plastic material chooses a famous brand.
Q: Do you have those current certifications ISO 9001 and FCC and you provide them upon request?
A: Yes, we have CE/FCC/ROHS, etc., and the factory has ISO 9001.
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