Q1:Can you offer free sample?
A1:Yes, my friend. But we will charge the sample fee first and if your total order(s) amount reach certain amount, we can return the sample fee.
Q2:What is delivery time ?
A2:For Sample order, we always have stock can send out immediately. For mass order, it takes 14-30days.
Q3: Can you support drop shipping?
A3:Yes, my friend.We certainly support drop shipping. And we have a lot experience to supply Amazon, Wish, Lazada, Ebay, ect.
Q4:Can you provide OEM/ODM service?
A4:Yes ,we have more than 15 years OEM/ODM service.
Q5:What's your minimum order quantity/MOQ?
A5:Standard design: MOQ 1 piece
Customized design: Customization for small quantity (100 pcs) is possible.
Pls kindly contact our sales and specify customized content, it will provide you with detailed offer.
Q6:What certificate is your projector approved by?
A6:ERP, CE, RoHS, BSCI, ISO9001, etc.
Q7:Can you supply with AU/UK/EU/US power plug?
A7:Yes ,we can provide power plug by your standard.
Q8:What if my products is broken once I get the products, what kind of service you support?
A8:Firstly, contact us online, and tell us what the problems you have. Our profession engineer who got 15 years solutions experience will help to solve it.
We think highly of every customers, and we would like to do long term business with you not just for One-time. So if you have any problem, just feel free to contact us.
Q9:How long is the warranty?
A9:We offer 12 months warranty for non-artificial factors. Any problem and any suggestions are welcome. Just contact us, we can give you great solution.
Q10:How can I trust you company?
A10:First, we are a 15-years old suppliers in China, and we have good reputation in this area.
Secondly, we have our own professional factory. You could come to China in person to visit or online. So you can trust us, and don’t hesitate to cooperate with us.