Q1. Are you factory or trading company?
We are group company with 1 trade company and 5 factories.
Q2. Is free sample available?
Yes, we are happy to send free samples of some items for quality evaluation.
Please contact us to get the sample application process.
Q3. What is your lead time?
Stock:5-15 days in general. No stock: 45-60days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.
Q4. How does your factory do regarding quality control?
Quality is priority.
We always attach great importance to quality control from the very beginning to the end:
1)All raw material we used are non-toxic, environmental-friendly;
2)Skillful workers pay great attention to each details in handing the producing and packing processes;
3)We have a professional QA/QC team to ensure the quality.
Q5. Do you accept OEM or ODM order?
Yes, we accept both OEM and ODM for customers.
Q6. What are your terms of delivery?
We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
Q7. What is the payment way?
TT, LC first, DP or OA would be considered for the long-term customer
Should you have other questions, please let us know.
We'll add answers here for your further references. Thank you.