Q: Can we send sample for customizing the machine?
A: No problem, you can send us samples, and our engineer will recommend and customize the machine according to your product and other demand.
Q: Can we go to your factory discussing more detail and checking the quality of the machine?
A: Yes, no problem, welcome to our factory and we will do our best to help you.
Q: Are you a factory or trade company?
A: We are a factory of yarn 2 layer film split yarn machine machine, yarn twister machine, rope machine, winding and packing machine. We have export right.
Q: Can we inspect the machine before delivery?
A: Yes, you can come and inspect the delivery. If you can not come, we have specialized engineer team to test the machine and inspect the delivery. We guarantee that you can receive a totally good machine.
Q: If we have problem on machine or production, can you help us?
A: Yes, no problem.
We offer the Preventative Maintenance and After Sales Service. We test the machine before delivery. We offer comprehensive maintenance options to prevent equipment issues before they become problems. Also we offer one year guarantee period. If there is problem in using, you can tell us. Our engineer team will do best to help you solve the problem. Our engineers can go to your factory and help you solve the problem. We provide longlife service for the machine.
Q: When can I expect delivery of my item?
A: All items are dispatched within one week if have stock. Production time will be one month.