Q: How long is your production time?
Usually takes around 45days after deposit received.
But If urgent shipping, pls contact us directly, we will try our best to catch your plane.
Pls, confirm the order 2-3months earlier before you need the products.
Q: Is the sample available before mass order? And for how long?
Yes, the pre-sample is workable and takes around 7-10 working days to finish.
If we have stock for the item,3-5days is enough.
Q: What are your payment methods?
Accept payment via T/T (Bank transfer), Western Union, Money Gram, PayPal, Payoneer, L/C, etc.
Online trade assurance Order workable, you could pay via Alibaba as well.
Q: What Could you do to ensure the quality?
100% responsible for our products.
100% quality check is done before each shipment. And prompt response within 12hours for after-sale service.
And you could come to the factory and do the inspection before shipping, or ask the third-party to do inspection also.
Q: What's your product line?
Wicker Basket
Seagrass/Maize/Water hyacinth/Wicker Storage and Garden Basket
Home Storage items in many different materials
Home Decoration items
Q: Can I request an item that is not on your website?
Yes, pls contact us freely and advise what you are looking for, and we will try to make as your items.
We accept customized products and have access to thousands of items.
Q: What is the Shipping Way?
By sea(FCL and LCL are both workable)
By air
By express(TNT,DHL,UPS,FedEx,SF or other you requested)
Q: Is it possible to customization for special orders?
Yes.
Support to produce goods based on your design.
How to Contact us
A. Send your inquiry details in the Below on this page, and click "Send Now"
B. Talk with us on the Trade manager at any time.
C. Contact us directly as below image