Q1 : When can I get the price?A : It will take about 30mins to check all details and make quotation list for you.
Q2 : If can do with our logo or same as our sample?A : Yes,of course.Our main work is producing customized items.
Q3 : Could you show us the design with our logo before we make payment?A : That is no problem,we can do rough design to show how it look.
Q4 : Is it possible to have 2 plating on the same item (Gold Nickel plating is all right?)?A : Yes, “double plating” can be done. But, if you plan to make an order with such process.
Q5 : Why can’t stainless steel be plated?A : As general rule, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.
Q6 : What is the payment terms?A : 30% deposit and balance before shipping,we will take photo show details when goods ready.
Q7 : What is the time for sampling or delivery?A : Normally,7-8days for sample then 12- 15days for production.
Q8 : How can I get a tracking number of my order that has been shipped?A : Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.