FAQ Q: Can we have mixed order?
A: Yes, if the items are meet our min order qty.
Q: Can I have a visit to your factory before the order?
A: Sure, welcome to visit our factory
Q: What's your sample policy?
A: Samples and shipping cost paid by the buyers, and refund to buyers when mass order confirmed in the near future.
Q:How to place an order?
1). Tell us which model and how many quantity you need.
2). We will give you best price based on your qty.
3). We will make a Proforma Invoice for you after you confirm the prices.
Q: What is your MOQ?
A: MOQ may vary by customer's special requirement; we try our best to meet your business requirement. For OEM the MOQ is 1000 pcs,
Q: Can i know about after-sale customer service?
A:We have professional develop department and engineers, quick handle technical problem. Strict production line, to keep quality and delivery. Professional customer service team, to deal with all problem after your purchase.
Q: How do you deal with the cases when your clients received defective products?
A: Every order will provide 1% extra FREE quantity for spare, say you order 1000pcs, you will recieve 1010pcs in total. While our defective rate is less than 1%.
Q: How can I contact you if I didn't get a reply from you via Alibaba in time?
Contact me directly via SNS, such as wechat, whatsapp, facebook or skype at +86 13128776572