1. Q: How to place the order? A:Choose the style --- Get quotation --- Details confirmed with sales service --- Payment made---Production started --- Image confirmation once products finished --- Packing --- Package sent ---- After-sale service.
2. Q: Can make alternation on original design?
A:Free charge for small alternation, such as add straps, add sleeves etc. but all request need to check before production started.
3. Q: Plus size dresses available?
A:We make standard size 0 -12 W, plus size can be standard or custom made, but need extra cost 5USD -10USD for each.
4. Q: Rush order accept?
A:For rush order, takes 3-7 days for different designs, need extra cost 20-50USD, need to confirm with sales service before place order.
5. Q: Deposit for payment accept?
A:for small order, need full payment before production, 50% deposit for large amount orders above 500 pcs ,please contact service to see details.
6. Q: How does your company do regarding quality control?
A:The quality is depend on the price,we have thousands of products, we can't promise that all the products have the same
quality,for we need to satisfy different customer's requirements,some one needs high quality, some one needs low price ,it's according to your requirements !
7. Q: Why your price is higher than other suppliers ?
A:Different products has different price, although the same product which use different fabric and workmanship will have different price, as suppliers, we promiss to provide the best pre-sales and after-sales service for the customers!
8. Q:Can you give me a discount?
A:We mainly do wholesale service, our policy is that bigger quantity,cheaper price, so we will quoto you the best price based on your order quantity.
9. Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A:When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping
company who ask us to pay, we can't give you any cheaper or free, pls kindly understand.But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, we can use your own shipping company or agent in China which is cheaper,it is ok for us as well.
10. Q: What about your delivery time of the dresses? Can we receive our goods on time?
A: Usually 10 to 30 days after order confirmed. Exact delivery time depends on order quantity. We regard clients 'time as gold', so we'll do our best to deliver goods on time.
11. Q: How can i believe that after i payment you can send the goods to me?
A: First of all, if we did not send the order out after receiving the payment,you can make a complaint on alibaba,alibaba will
judge for you.