1. How can we buy from Sharpend Industries?
Simply let us know the reference number of products in which you are interested or send us your picture. You can contact us via E-mail, phone or letter. On receiving the inquiry our sales manager will contact immediately to serve you.
2. What is the delivery time of shipment?
Usually, we dispatch the trial orders within 1 to 2 weeks time, other shipments in about 3 to 4 weeks, however, time of quantity shipment depends upon order volume. Let's discuss with one of our sales manager about delivery time for your order.
3. How long does shipment take to reach from the date of dispatch of goods?
Air-mail registered package: 8 to 12 working days reach U.S.A, Canada & Australian destinations. 6 to 8 working days to U.K, Japan, Middle East, and Europe. DHL 4 working days to all destinations.
4. Where can I find information on shipping cost?
Please click on Shipping page on the home page for details. Select a delivery method and emails us.
5. Give us some packaging details?
Usually, each and every Product is packed in polyethylene bags, and then these Products are packed in cardboard boxes to send you directly. Special instructions may also be followed on request, please.
6. Return Policy?
Sharpend Industries products have a defect-free guaranty for a long time, however, if there is any defect in any product that you are not satisfied, please contact within 15- days of receipt of goods in its original packing, so that we make necessary arrangements for replacement either in product or money.
7. Samples Service?
We offer sample services also to our new Customers for quality evaluation. For this, they need to pay both for samples and courier charges. However, when the customer will place the first order we will deduct the sample charges from the total invoice value.
8. What is the method of Payment?
We are following two ways at the moment to collect payments.
Bank transfer i.e. wire and swift transfer AND Western Union Money paypal.
9. What is your Credibility?
We do have worldwide clients. If any client needs to confirm about our products, services, and credibility references can be provided on request prior to starting a business with Orison Embroidery for which inquired company needs to provide complete details about its standing, however, we sometimes refuse these references due to any doubt or suspicion.
10. How do you deal with your orders?
Upon confirmation of receipt of payment through bank or western union we schedule all orders to their relevant Manufacturing Depots: and confirm the delivery date to customers, however, prior to starting production we always show the scan of the "order product" via e-mail to our customer and after approval start making an entire order.
11 What is the Timeline for your orders?
1. Artwork/design provided (by e-mail jpeg, original sample by post etc).
2. The quote is provided and appropriate recommendations are provided (i.e. size /design).
3. Quote accepted.
4. The sample produced and the image is sent to you for approval. If any alternation advised, we make the changes again and to re-send.
5. Upon approval, delivery time is confirmed and order is enlisted from admin depot in manufacturing depot.
6. Request to transfer payment.
7. Upon receipt of payment, we start manufacturing of your order.
8. Please note delivery time starts from the date we receive payment.
To get a quote on an existing design send the quantity, size, product, type and graphics as an emailed JPEG / by Fax / by post. We may ask for more details, but for most badges, this is enough to return a prompt quote on a range of quantities.
12. Is there any idea about possible customization in designs?
We are able to customize any product upon the customer details.
Certifications
We are the member of Sialkot Chamber of commerce and industry.
Our company has passed all the legal requirements and qualifications
And has shown proficiency in doing business with international brands since 2010.
Our membership with (TDAP) Trade Development Authority of Pakistan gives us the opportunity to find the fastest growing markets and up-to-date information about beauty products trends which help us with product innovation and developments.
We are also registered as a taxpayer with (FBR) Federal Board of Revenue and pay all taxes on imports and exports.
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CONTACT US
Sharpend Industries
CEO
Fahad Ali
Whats app +92315882211 ,+923155241900
CEO
Arslan Ahmed
+923328709204
www.sharpendindustries.com
Packing & Delivery
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Custom packaging
On Customer Demand
Package
Each item is packed in a poly bag and several items are collectively packed in a master cardboard box. We use quality packing material to ensure the safety of products from water, fire, and dust.
Our shipments are comprehensive insured so you can enjoy risk-free trade.
Custom packing also available as per customer need.
Loading and delivery
Courier through DHL, FED EX, UPS and other airmails door to door services & Cargo option also available (collection from nearest airport)
Once you let us know your order quantity we will better guide you suitable shipping medium for smooth business.
Данные ресурс не является интернет-магазином, а лишь содержит ссылки на международную торговую площадку Alibaba.com
