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Where are you located and how can I contact you?

 PuTuo is located in BaiGou, BaoDing, China. We provide 24 hours on line service.

For instant message, please contact

WhatsApp: +8615925997673,  

Skype: eva20111010

What is your minimum order?

 Usually, the MOQ is 50 units.

If the design is simple, small order is also acceptable.

Can I have a sample before bulk order?

 Yes. A free sample for testing quality is available.

If you want a custom sample hat, we will charge some sample fee which will come off the final order.

How do you accept payment?

 Ali trade assurance is better for us, your can pay by credit card, T/T and e-checking on ali.

We also accept PayPal, moneygram, Weston Union and etc.

How do you ship an order?

 When the order is less than 6000 units, we will ship it by Express which is more cost-effective.

For bigger order, we will send it by sea or by air as per customer's requests.

What's the lead time?

 For sample, urgent/free, 1-2days/ 3-5 days

For bulk order, it will take about 7-20 days

As for the shippment, we cooperate with several shipping agents. We will choose the most cost-effective way.

What's the Return & Refund Policy?

 To provide Zero defect products is our mission! We are proud of that!

If unfortunatly there is any issue due to PuTuo's fault, we will give 1%-100% refund of the payment.

Trust us, any problem can be well solved!: