1. Professional pre-sales team:

Being patient to learn clients’need

Suggesting item in according to clients’need

Being Patient to answer clients’doubt

2. Professional after-sale team:

Keeping in touch with clients in order to let clients know process of the orders

Technical support throughout whole transaction

Designing suitable marketing plan

Timing visit after transaction completed

Being positive to answer occurring question during transaction

Zhengzhou Known Imp.& Exp.Co.,Ltd has a highly advanced company that devotes itself to the development of environmental-protection, energy-saving and green energy. It locates in the High&new Technology's Industrialization zone, which is superior in geographical location and convenient in transportation. Our company builds its own R&D center and experiences a longer cooperation with many R&D units and higher institutions. After years' development, we form a comprehensive business pattern for project-designing, newly-products researching, machinery manufacturing, installation and debugging, technical training and after-sales service. 

Furthermore, we take the lead in passing the ISO9001:2000 international quality standard certification and CE certificate compared with our counterparts. We has developed into industry and trade enterprise. We have a good market in domestic regions and other 50 countries and regions all over the world, And win many trophies.

1. Our price is  based on the CFR trade terms, which is shipping by sea, we will help you to arrange the shipment by sea and deliver to your nearest seaport! After arriving destination seaport, the buyer need to pay the destination port charges (such as terminal handling charges, documents charges, storage charges, ect), tax to do the customs clearance and pick up the goods by yourself.

The shipping documents we can supply is the Bill of lading, Commercial Invoice, Packing list. If you need any other documents, please contact our salesman before shipment!

2. About the machine size, please subject to the product description. Please kindly noted there might be some size deviation due to the manual measurement, whichever is actual. If you need the exactly size, please contact our salesman to confirm it again before you place the order.

3. Buyers should inspect package / goods carefully before signing receipt of goods. If there is any damages, please take pictures and videos, and please contact with us within 24 hours, we will try to help you to ask the complaints and claims!

4. Please note, our machine is belong to the customize product, it don't accept "cancel the order" once arrange the production.