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1.Q: Can I take samples?
Yes, we can provide our own samples for free according to customer requirements, but the customer should bear the courier costs. If the customer needs to customize the sample, the sample fee and courier fee must be paid.
2.Q:What is the sampling time?
About 5-7 days.
3.Q: What is your payment terms?
Usually, a 30% deposit is prepaid, and you have a 70% balance when you see a copy of the bill of lading. But the amount is less than 3000 $ and requires T/T to pay 100% in advance.
4.Q: What is the delivery time?
IT takes about 15-30 days, depending on the number of orders you have.
5.Q: Are you a manufacturing company or a trading company?
A: Since 2009, we are a manufacturing and a trading company.
6.Q: Where is your factory and office? How can I visit?
A: We are only 50 minutes drive from Lianyungang Airport, Huai'an Lishui Airport and Xuzhou Guanyin Airport.
7.Q: Do you offer ODM / OEM services?
A: We Provide OEM / ODM services.
8.Q: Can I use a custom logo?
A: Yes, you can provide tailored LOGO and design.
9.Q: How do you confirm the quality with us before starting production?
A: 1) We can provide samples to confirm the quality and specifications you need.
2) Send us your samples and we will manufacture them according to your quality and specifications.
10.Q: What is the minimum order quantity?
A: Our MOQ is $5,000. We will consider orders below $5,000 and charge an additional fee.
11.Q: Do you have a warranty?
A: Yes, we again guarantee that our products are free from defects. We will replenish any defective products.
12.Q: Can I trust you?
A: Absolutely! We have been the "Alibaba" gold supplier for three years. We can provide a reference based on your request.
If you want to know more, please click "Send" and we will get back to you in time.
