14PT 300 г/кв. М художественная бумага односторонние УФ визитные карточки для бизнеса от Gang Run

Please check  FAQs below for information of our delivery information.

Q1. What is the paper stock you can print?

A: We can print paper cards in thickness from 200 gsm up to 760 gsm. But for UV business cards,only on 300gsm.

Q2. What is the dimensions you can make?

A: Our standard business card dimensions is 90x54 mm.  But cards in smaller sizes or bigger ones are ok, we will die cut according to your design.   PS: die cut is manually operated,1-2mm difference in dimensions is regarded as normal.  Please be aware of that.

Q3. What is the bleed you need for my design?

A: Please leave 1 mm bleed on each direction.  That is,if you need your card to be 90x54 mm, please make your design (with bleed) in at least 92x56 mm.

Q4. Can you print my design in RGB mode?

A: No.  Please convert it to CMYK mode, our printers print only in CMYK mode.

Q5. Can you print my design according to Pantone numbers?
A: About Pantone numbers, if you need high requirement on color, we need to arrange a separate printing for you,the printing cost is much much much higher than the listed prices.

Q6. What kind of design file you need?

A: Preferably in CDR or AI formated vector graphics, with all texts outlined.   

If you can not provide your design in vector graphics,please send it in JPG,PDF or PSD at 300 DPI or above.

Q7. Can you design the card for me?

A: According to our previous practices,due to language and time zone difference, it is  time-consuming to do card design job for us,so we are sorry that we do not accept original card design service for customers.If you have a design sketch,or have an un-printable card design, we could help to re-design it into printable file. 

Q8: Do you have business card templates for me?

A: We have a templates site in Chinese language. If you need to check in there,please contact us for site address.

Q9. Can you print a sample for me before we order?

A: We do not offer sample printing service. Our MOQ requirement is 200 pcs.  If you do need to check the paper and printing quality before ordering in bulk,you can order 200 pcs for testing.

Q10: Can you print the cards in 100% as my designed colors?

A:  No. 

Due to current printing techniques,no printing house could guarentee their products be 100% as designed.

And most of the printing jobs displayed in our site, are done by Gang Run Printing (also called Set-up Printing  "many different kinds of designs are printed in a same run,so as to share printing cost and reduce cost for each customer")   

The color during printing is matched by the printer itself, since there are too many different color combinations in a print run, it is impossible for the printer to print each card as good as what is designed, usually all cards have some color variation compared with their original design, up to 10%,if you need a rate from us.

Even for the same card design in differenct print runs, there would be up to 10-15% in color difference.

If you do not allow normal color difference for your cards, please be cautious to order.

Q11:  Where can I send my design?

A:  Please send us your design to our email:   ywdecent (AT) 188.com  

Q12:  When could you print if I order to you?

A: After you send us your design,if it is good for printing,we will send back a printing proof of your design in JPG image for you to check details of your design,printing quantity etc, within 24 hours.  When you confirm the proof, we will send your design to make printing film and then waiting to be printed. 

Q13: When can I receive my order?

A: Standard matt cards:  1-2 days;  

UV cards, thick cards, glossy film cards,irregular shaped cards:  4-5 days

For special finishings like foil stamping or embossing: 1-3 days more

Express couriers: 3-10 days

Mail post service: 15-30 days

For example, if you order to us glossy film cards, after printing proof confirmed, printing will take 4-5 days, shipping by UPS Expedited would take 5 days, so total 10 days.   If you would ship by China Post, it would take more than 20 days.

Q14: Can you refund to me if there is problem with the cards I received?

A: Shipping cost is much higher than printing job itself.  We are quite aware of that,and do not want you to loose money.  So,before shipping, we will send photos of the finished cards to you for checking.  We will not ship them until we got the confirmation from your part.   

If you find something wrong on the card before we send, if it is our mistake,we will re-print again.

If you would find mistakes when you got the cards, we could re-print for you at discounted price,but you may need to pay the freight again. 

PS: normal color difference will not be regarded as a kind of problem or defect.

If we send a wrong parcel to you, we would re-print and send again ,all at our cost.

BTW, we respect every customer as our friend and we sincerely want to do business and make friends with you, no matter where you come from.  

We are ready,how about you?  :)