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 We are the manufacturer of metal pens ,promotional pens ,stylus pens ,liquid pens and et

We have the professional more than 10 years                         

Checked it one by one striltly before shipping                                                                                                                                                                 Safe packing with bubble plastic bag&box                                                                 

Try our best to meet our customers requirement      

Fast delively  

key word:favorable price ball pen,high quality ballpoint pen, customed logo ball pen

Q1 :Could you ofter free samples ?

    A1 :Absolutely ,free samples for valuable customer to chck quality

Q2 :How many does todelively?

    A2 :5-10days for small order ,actual day ,subjict to quatity      

                                                Promotional ball pen

Q3 :What's your company payment term?                                                                                          Cleaner on the clip ball pen 

    A3:30% in advance ,70% before shipment by TT, LC , paypal 

                                                Plastic ball pen

Q4 :How does your factory do regarding quality control?

    A4:Quality is priority we alway attach great importance to quality controlling from the very begiming to the very en

Q5 : When I re-order my Promotional Pens, should I pay the mold fee again?

    A5 :NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee. 

Q6 :My Promotional Pens need to display, any show box?
     A6:Yes, we could also provide plastic box, paper box, velvet box for pins, medals, etc.

Q7 :I need some Promotional Pens very urgent, how fast you can produce it? 
      A7 :For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you. 

Q8 :UPS / TNT / DHL Express lost / broken my package, how could I do?
       A8 : If you didn't receive it in time, please let us know, we'll check with express and get you an answer. 
                If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photoes, we'll re-make the lost items for you for free and make claim on this to express. 

Q9 : I received my Promotional Pens, but it's wrong, how could I do?

        A9: If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them. 
               If we made products wrong with our artwork or production plan, we'll re-make for you for free. 
               If you are in a rush for the wrong items, so have no time for the re-making, please be kind to accept our sorry and discount for you. 

key word: favorable price ball pen,high quality ballpoint pen,customed logo ball pen