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Qingdao Kaiweisi Industry & Trade Co.,Ltd.
 

Q1: When can I get the quotation?

A1: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

Q2: Are you a trading company or a manufactory?

A2: We own a factory ourselves, and have been in industry for more than ten years so we can assure the quality we manufactured.

Q3: What's your guarantee or the warranty of the quality if we buy your machines?

A3: We offer you high quality machines with high quality after-sales service. Also we have one year warranty of the spare parts, free of charge.

Q4.What's your payment way?

A4: T/T by our bank account directly, or by Alibaba's trade assurance service, or by the West Union. 50% prepayment and 50% before shipping.

Q5: When can I get my machine after I paid?

A5: The machines will be delivered on time as the date we agreed both side.

Q6: How can you ensure the machines' quality after we put the order?

A6: Before the delivery, we will test all the machines and send you machines' picture and videos, or you can come to us to have the quality checking by yourself, or by the third party inspection organization contacted by your side.

Q7: How can I install my machine when it arrives?

A7: Our engineer is available to your side as soon as you get all your machines ready, for testing and training your technicians how to run the machines.

Q8: How about the spare parts?

A8: After we deal down all the things, we will offer you a spare parts list for your reference.