Q: How much is this vending machine?
A: Due to different requirement from different customers, please kindly state your Order quantity, Currency, Cash & cashless payment systems option for your vending machine, Shipping port, and our sales representative will quote for you shortly.
Q: What's your warranty?
A: If each Product is operated as the Seller's instruction manual, the Seller commits one year warranty. During this period, the Seller shall provide the Buyer the new spare parts for free, if any problem appeared.
If any product fails to work or be out of order, under warranty period, the Buyer or its representatives shall notify the Seller or its representatives or the Seller's after-sales engineer timely for troubleshooting.
The Seller shall not be liable to the Buyer if the following circumstances appear:a.After the acceptance of the Products, found that any part of the Products is damaged due to the improper use by the Buyer;
b.The damage was caused from the incorrect installation and replacement by the Buyer;
c.The damage incurred to the plastic parts, glass doors, fluorescent lamps, waterproof parts and other vulnerable parts which is not the Seller's fault
d.The damage incurred to the LCD screen of the Products caused by exposure of strong light.
The Seller guarantees online after-sales service: 12 hours/day * 5 days/week (8:00-20:00, Beijing Time) consultation service.
Q: Do you have a price list?
A: Given to the the variety of requirements, we don't have a certain price list.
Please consult our sales represtative with your requirements details for further conversation.
Q: What's your shipping method? Can we ship it via UPS or by air?
A:Usually we ship by sea as it's the most cost-effective way.
Shipping by flight cost much more and it have restrictions.