1.Are you Factory or trading company? We are specialized manufacturer for bamboo and wood items.
2.Can I just order one sample first before Iplace fromal order?how long would it take?
Yes,for sure you can order a sample first showing to customers or analyzation.
3.What is your MOQ?the leading time?
Mostly is MOQ 500, can be negotiable on different products.the leading time is usually 20 to 40 days after formal order, it takes 5 days for RTS(ready to ship) items.
4.Can your company accept customized designs?
Yes, both ODM and OEM
5.How about your products certifications and factory audit?
we got the ISO9001,FSC and BSCl factory audit; our products are all comply with FDA&LFGB food safety standard.
6.What is your payment terms?
L/C at sight or T/T,30% down payment after formal order, the balance of 70% pay before shipment(3 days before departure date).And we also accept Trade Assurance through Alibaba.com.
7.How about the packing way?
Normally, independant pearl cotton or shrink wrap or bubble bag packing.