Q1: Are you a manufacturer or trading company?
A1: We are a manufacturer.
Q2: Where is your factory located? How can I visit there?
A2: Our factory are located in Shenzhen city,Guangdong Province.You can fly to Shenzhen or Guangzhou international airport. And tell us your flight No. We will arrange to pick you up.
Q3: May I buy samples from you?
A3: Yes! You are welcome to place sample order to test our superior quality and services.
Q4: What is your Warranty?
A4: All the products will have 12 months Warranty
Q5: What payment method do you accept?
A5: L/C(Bank Transferable),T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q6: Can you put my brand name (logo) on these products?
A6: Yes! The professional OEM ODM services will be welcomed to us. Our factory accepts to make the logo free for bulk orders.
Q7: May I know the status of my order?
A7: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q8: What’s the leading time? (How long do you need to prepare my goods?
A8: Delivery (no more than 10000 pcs) will be arranged within 3-7 days after payment, and arrive you within about 8-14 working days via international express,20-30 working days via Sea transportation.
Q9: How will you deliver my goods to me?
A9: Your purchases will be delivered by DHL, UPS, FedEx, TNT, EMS your door. Air Cargo and Sea Cargo, Direct line, Air Mail also be accepted according to clients' request.
Q10: Can you provide us more other products to us to help us to save more shipping costs?
A10: Yes. Structured cabling system: CAT5e, CAT6, CAT6A, CAT7, CAT8 Bulk Lan Cable, Ethernet Cable, Coaxial Cable, Keystone Jack, RJ11 RJ45 Modular plug, Faceplate, Cable Tray, PVC Cable Trunking,RJ45 Patch panel,Cable management, Power Distribution Unit,Server Rack cabinet,etc.The OEM bulk order will be accept as well.