1. What products do you offer as a supplier? We offer a wide range of electric shavers and hair clippers for both personal and professional use. Our product lineup includes high-quality and durable models suitable for various hair types and grooming needs.
2.Do you offer OEM/ODM services for your products?
Yes, we provide OEM and ODM services. We have the capability to customize our products based on your specific requirements, including branding, packaging, and product design. Our experienced team will work closely with you to bring your vision to life.
3. Are replacement parts and accessories available for your products?
Yes, we provide a range of replacement parts and accessories for our electric shavers and hair clippers. These may include replacement blades, guards, cleaning brushes, charging cables, and storage cases. Please contact us for specific availability.
4. What warranty do you offer on your products?
We offer 1 year warranty on all our electric shavers and hair clippers.
5. What is your return and refund policy?
We have a customer-friendly return and refund policy. If you encounter any issues with your purchased products, please contact our customer support within the specified timeframe. Our team will assist you in resolving the problem, which may include repair, replacement, or refund options based on the circumstances.
6. Do you offer international shipping?
Yes, we offer international shipping to many countries. However, shipping availability and delivery times may vary depending on the destination. Please contact our customer support or refer to our website for more information regarding international shipping options and associated costs.
7. Do your products come with any certifications?
Yes, our products undergo rigorous testing and adhere to relevant industry standards and certifications. These certifications may vary depending on the specific product and market requirements. Common certifications include safety certifications, quality standards, and electrical compliance. The details of product certifications can be found on our website or product packaging.
8. Can I request additional documentation, such as product specifications or compliance certificates?
Certainly! If you require specific documentation for your records or compliance purposes, please reach out to our customer support team or mention it during the ordering process. We will do our best to provide you with the necessary documentation, such as product specifications, compliance certificates, or material safety data sheets (MSDS), as applicable.