Q. What products do you offer?
We offer Formica HPL sheet and Compact board including wood grain color and solid color as well as marble color, Standard HPL, Post-forming HPL, furniture HPL and sewing machine table HPL. Post-forming HPL and phenolic HPL are also very popular offers from us.
Q: Are you a factory or trading Company?
We are born from Compact HPL which is a big factory of high pressure laminate related manufacturing and design. With Gormica,we invested more HPL panel factories and continue to do both manufacturing and design as well as trading of the products across all related companies.
Q: How do your factory do quality control?
Our factory is ISO certified with complete QC process for incoming materials and finished products.
Q: Can I have the products with my own logo?
Yes. We can offer both OEM and ODM service with prototype design and small MOQ.
Q: How much is the cost for customer logo?
For more than 20,000pcs, no extra cost. For less than 20,000pcs, the cost need to be calculated on the exact requirement.
Q: What kind of files do you accept for logo printing?
One full HPL panel with your logo.
Q: Can I get free samples?
We are very pleased to supply you samples and would like to offer free ones when the value is low and items are in stock with the shipping cost paid by customers.
Q: How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality. If you need the standard samples, customer only pay the little fee express to express company.If you need the design samples, we will charge for the sample cost, But the sample cost can be refundable after order confirmation when your quantity of the order is more about the MOQ.
Q: How long can I expect to get the sample?
The samples will be ready for delivery in 3-5 days after we got the payment. Normally the samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
Q: When can I get the quotation ?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in
your email so that we will put your inquiry high priority.
Q: Can you give me a discount?
Yes, based on wholesale service, we have better discount for bigger quantities. We will quote you the best price based on your order quantity.
Q: What is the lead time for mass production?
The lead time of MOQ is about 15 to 20 days. For bigger orders typically 30 days and this need to be confirmed case by case depends on the order quantity and the season you place the order. It is suggested that you start inquiry two
months before the date you would like to get the products at your country.
Q: Why your price is higher than other suppliers ?
Different products has different prices, although the same product which use different raw materials and workmanship will have different price, as suppliers, we promise to provide the best pre-sales and after-sales service for the customers!
Q: The shipping cost is too high, can you give me cheaper shipping cost or free shipping?
When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, we can't give you any cheaper or free, pls kindly understand.
Q: How can i believe that after i payment you can send the goods to me?
All transactions are trade assured by Alibaba. If we did not send the order out after receiving the payment, you can make complaint on Alibaba, Alibaba will judge for you. As a gold supplier on Alibaba, you can see no bad feedback or complaint on us now, we are trustable and reliable supplier.