1. How do you control the quality of your products? * Buy high-quality raw materials from long term cooperated suppliers.
* Follow standardized manufacturing processes and adhere to Good Manufacturing Practices (GMP).
* Conduct comprehensive testing of raw materials and finished products.
* Maintain accurate documentation and records for traceability.
* Embrace continuous improvement by reviewing processes and implementing corrective actions.
2. How do you arrange shipment?
* For a sample, we dispatch it to you via nationwide express (such as DHL, UPS, FedEx, TNT, EMS, etc.), usually in 3-7 days.
* For small batch orders, we can deliver it to you through express or air, taking about 5-10 days.
* For larger orders, we could send it to you via air or sea freight, at a lower cost.
P.S.: If you are not very familiar with importing, we could offer you a DDP(Delivery Duty Paid) price, so that the cargo can be delivered directly to your designated place without your worrying about customs clearance, taxes or anything else.
3. Do you offer free samples?
Yes, we are able to provide you with free samples. Please contact our sales representative in order to fill out the appropriate form. Upon confirmation of your information, our team shall be able to send you a sample.
4. What's the payment method?
* For new customers, we offer free samples.
* For smaller orders, we accept payment by credit card, PayPal, Apple Pay, WeChat Pay, Gram, and Western Union.
* For larger orders, we accept payment by Telegraphic Transfer (T/T) or Letter of Credit (L/C).
5. Can we customize our private label?
Yes, we provide comprehensive customization services including the shape of the bottle, formula, logo, label, and outer packing, etc.