1. Are you factory or trading company?  We are factory.
2. OEM/ODM is ok? yes, we have own factory and strong R&D to support OEM/ODM.
3. Payment Terms: T/T, western Union, paypal, L/C etc.
4. MOQ: 1PC
5. Delivery time: Sample will be ship in 3~5 days after receipt payment
6. warranty: 12 months without man-made damage from the shipment date for our all products (Excluded the consumable parts).  
7. Shipping: by sea, by air, or express
8. Sample: sample for test is ok.
9. Visit factory: yes, it is ok, before visiting, please contact us.
10. About Discount: discount depends on your quantity, bulk order will in more cheap price.
11: Can buyers decide the express company that wil be used?
Yes. Buyers can choose the express company they prefer or cooperated with.
12: Can Buyers use their own couriers or shipping agents?
Yes, buyers can use their own shipping agents.
13: Do I need to pay taxes when receive the samples?
It depends on invoice value and the customs policy of the destination country. Generally taxes will occur.
14: What’s the lead time? (How long do you need to prepare my goods?
1-2 days for sample orders. 7-14days for mass production orders (based on different quantities).