What is the minimum order quantity?
The minimum order quantity is 200 pieces per box.
What is the lead time for production and delivery?
Most of our products are in stock and can be shipped within 1 week. For orders below 10,000 pieces, production takes about one month including factory scheduling. For larger orders or custom products, it may take 1-2 months.
Are samples available?
Yes, samples are available for a fee.
Shipping information:
What are the shipping options?
We offer various shipping options, including air, sea, and rail transport, depending on the country of destination.
How long does shipping take?
Shipping time and costs depend on the specific country of destination. Please contact our customer service for more information.
What are the shipping costs?
Shipping costs depend on the specific country of destination and the selected shipping method. Please contact our customer service for more information.
How can I track my shipment?
You can track your shipment by contacting our customer service.
Payment information:
What are the payment options available?
We support multiple payment options, such as T/T, PayPal, credit card, etc.
Are there any transaction fees?
Some payment methods may have transaction fees, which are subject to the actual payment.
Is there a minimum order amount required to use a certain payment method?
There are different restrictions for different payment methods, subject to the actual payment.
Order information:
How can I place an order?
You can place an order through our website or by contacting our customer service.
How can I cancel an order?
If the order has not been shipped, you can contact our customer service to cancel the order.
What is the refund policy?
If the product has quality problems or does not match the actual description, you can apply for a refund.
What is the return policy?
If the product has quality problems or does not match the actual description, you can apply for a return.
What should I do if there is a problem with my order?
If you encounter any problems related to your order, please contact our customer service for assistance.
Company information:
Who is the manufacturer or supplier of the product?
We are the manufacturer and supplier of the product.