5. We have strong design team in Germany and China.
Q: How to inspect the product during production?
A: We have QC department to follow raw material and finished inspection.
For finished goods we will take 1-2pcs to do SPRAY TESTING,shaking testing,Salt Spray Testing and so on
Q: Can I appoint the color or have my own logo in the product?
A:Grey, green, orange and khaki, normal khaki has storage, or customized as your demand. OEM & ODM are welcomed if the tent QTY is
more than 20PCS.Awning should be more than 50pcs,Special color should be more than 50sets.
Q: Can I make mix order?
A: Yes, you can mix tent with awning and other products.
Q: How to install the roof top tent?
A: User' s manual will be sent to you, on line customer service is also available.
Q: Can I get one sample? Should I pay for it?
A: Sample orders need to pay the sample fee and freight, in bulk orders beyond the unit price sample fee will be returned
immediately
Q: Can you refund sample cost?
A: Yes, when you received the sample is satisfied, in bulk orders beyond the unit price sample fee will be returned immediately.
Q: Does the price include annex and awning?
A: No, it doesn't. The price is only for the tent.Annex and awning need to buy separately.
Q: What is the term of payment?
A: There are T/T, L/C, Western Union and PayPal. PayPal and Western Union is only for sample order.
Q: How about the delivery cost and tax cost?
A: Delivery cost is depend on the way, destination and weight. And tax is depend on customer's local customs.
Q: How Can l order?
A: You can send us inquiry or Click "Start Order" and pay directly! Please do write your Name,Address,Zip code and Phone number
for delivery!
Q: How to ship?
A: We support shipping by sea and courier.
Q: What is your warranty?
A: We offer you 12 months warranty. Hard shell car rooftop tent will upgrade to 24 months warranty.
Q: How do you make our business long-term and good relationship?
A: We keep good quality,good design and competitive price to ensure our customers benefit ;
We will work together to make more money.