Q1.Can we get a sample?
Yes,normally we have to charge for samples,but it’s refundable regarding the confirm batch order.
Q2.Can you offer a better price?Any discount?
Yes,surely. We’re source factory and providing reasonable price.
Q3.Do you have MOQ?
For stock products,we don't have MOQ. Ready to Ship
For custom product,we ask for low MOQ.
Q4.OEM,ODM Severice is available?
Yes,GXCOM provide good OEM/ODM service to our customers.
Q5.How about the payment terms?
Credit card,T/T,PayPal,western union(Deposit and Balance,full paid before shipment.)
Q6.Can you take care for the shipment?
Yes,surely we will give you different shipping proposal for selecting.
Express like as DHL,UPS,FedEx
Sea Freight
Air Freight
Q7.Lead time?
Normally,we keep available stock for hot items. Ready to ship.
Sample order, 5-10 working days; Batch order, 10-25 working days regarding to actual order quantity .
Q8.What is your warranty period?
Warranty period is 12 months. This warranty does not cover damage caused by man-made damage,improper care ,negligence,normal wear tear,and force majeure such as natural disasters,earthquakes,fires ,etc.