1.Are you manufacturer ?
Yes, We're professional crane & hoist manufacturer for 30 years, and are a famous brand in China. We have our own factory both in Shanghai and Chongqing which covers 80000 square meters.
2.How many staffs you have in your factory?
300 Staffs , 30% of them worked in Shanghai Hugong for more than 10 years especially R&D team.
3.How many countries you have ever exported to ? normally agency or end user?
Till now we have exported to 150 countries, we have over 500 distributors all over the world.
4.What is the lead time of the goods?
It depends on the order quantity and specification and the season you place the order. Normally 10 days after confirmed order.5 days could be available for some items in sufficient stock and standard requirement, and 30 days during New Year and hot season.
5.How about the quality control before shipment?
Every products in Shanghai Hugong 100% strictly quality checked and tested with 3 steps before packing to promise all the hoists operating well before delivery.
6.How many years quality guarantee ? What about the after sale service ?
Normally 12 months, we have fast service within 24 hours, any problem just contact with our sales team we will solve any problem.