1.Where can we buy the machine's parts? Our company can provide machines parts for your any time
2.How many employee is needed for the machine?
Depends on customer's machine condition.for single machine,need 1 employee, for production line depends on the situation.
3.How long is your delivery time?
5-30days after payment , If in stock, it can be shipped within a week.
According to your order quantity, there are also customized cases.
4.What about the after-sale service?
Grantee period is 13 months,we also provide life-long paid repair or arrange engineers to do service for you.
5.Where is your factory located?How can I visit there?
Our factory is located in xingtai City, hebei Province, China. It will take you around 2 hours car ride from zhengding ariport to us.
6.How does your factory do regarding quality control?
Quality is priority.We always attach great importance to quality control from the very beginning to the end of the production.Every product will be fully assembled and carefully tested before it's packed for shipment.Our machine also has passed the CE,SGS,certification.
7.Do you make customized machine?
Yes,we can provide customized machine. We also provide turnkey solution at any time.
8.Can you arrange factory inspection and machine checking before order?
Yes,we arrange factory inspection and machine checking.
9.What information should let you know if i want to get a quotation?
Product name, voltage, output, your requirements for the machine.
If it is possible,please also provide with pictures or video for checking
10.Are you trading company or manufacturer?
We are a factory and specialize in manufacturing food machine over 14 years.