Q1: Wonder if you accept small orders?
A1: Yes.we accept small orders. Every customer means a lot to us. We know that customer doesn't have lots of trust on suppliers in the beginning,so we can start from small orders and then to big order.
Q2: Can you send products to my country?
A2: Yes,we can. No matter shipping by sea,by air or by express. Just advice us your port of destination or your delivery address in details,so that we can check the shipping cost for you.
Q3: Can you do OEM for me?
A3: Yes,we can. For OEM order,please kindly provide us more details,like designs picture or some ideas. Then we can arrange the samples for you to confirm. We will arrange the production as soon as you confirmed the samples.
Q4: What's your payment terms ?
A4: Usually by T/T,L/C AT SIGHT,30% deposit in advance and 70% balance paid before shipment.
Q5: How can I place the order?
A5: Here is the steps for your reference.First,please confirm all details with PI and sign the PI.
Second,please pay 30% deposit. We will arrange the production as soon as we receive the deposit.
Third,we will send you product pictures or you can arrange someone to check all items when finish the production. Then please pay the balance and we will arrange the shipping for you.
Q6: When can I get the quotation ?
A6: Usually we will answer you in 24 hours when we get your inquiry.So please don't worry about the time difference. Just contact us by calling/whatsApp/Wechat: 0086 19807932236 / E-mai: sales6@youchen-china.com