Contact with Us
WhatsApp:86 191 7223 8049
E-mail: sales11@lensgoo.com
1. Q: Is the product price for one pair or for one lens?
A: The given price is for one pair.
2. Q: Can I get free samples?
A: Yes, we are glad to send you free samples, less than 5 pairs free samples are available. You just need to pay the freight.
3. Q: Which payment methods are available?
A: For currently, we can accept the Full TT, Paypal, West Union and Credit card for payment. Or 50% downpayment while placing
order, the balanced 50% to be paid once the goods are ready to ship.
4. Q: Is OEM service available?
A: We provide customized services, Yes, we can offer customized logo, private labels and customized package etc.
5. Q: How is the Shipping cost and expected delivery time?
A: Once we got the payment confirmation, we will process the order as specified and ship out within 48 hours. Normally it takes 3-7 working days for normal delivery. But for OEM customized bulk order, it may take about 1 month.
6. Q: Is your contact lens safe and do you have any certification?
A: Yes, for sure. We had passed CE, ISO 13485 certifications etc. Contact lens belongs to medical device, we have very
professional team for production and very strict inspection procedures. So our lenses are very good quality guaranteed.
7. Q: Which shipping methods do you offer?
A: Currently we can support EMS, UPS, DHL, Hongkong DHL. Epacket etc..For more shipping agents are available as well per customers’ requests.