*Question 1:Why choose Maxave as our supplierWe have specialized in furniture hardwares for more than 11 years and established the partnership with over 1000 brands across 150 countries globally.We have sucessfully helped 300+ customers to reach 200% sales growth.
*Question 2:I am furniture factory, what can you do for me?
We have almost 20 series of furniture hardware fittings and decorative fittings for your selection
*Question 3:What can you do for us if I don't have any import experience?
We could suggest you know about the import procedure and policy of payment in your country firstly, then provide you the guideline of importing from China.
*Question 4:What’s the minimum order quantity for the first purchasing?
It’s depending on different item, pls contact us for exact information.
*Question 5:How can we know the quality before placing an order?
FREE Samples are provided for quality test, but shipping cost is responsible by buyer.
*Question 6:How can we get samples from you?
Free samples are provided, you just to need take care of the freight by below three ways.
Offering us the courier account
Arranging pick-up service
Paying the freight to us by bank transfer.
*Question 7:How long is the delivery time?
30 days after received the deposit. If you have special requirement on delivery time, please let us know.
*Question 8:What’s the payment terms?
30% deposit before mass production, 70% balance before shipment.
*Question 9:What should we do if quality defects occurred after received the goods?
Please kindly send photos and videos with detailed description by email, our after sales team will follow the case immediately.
*Question 10:Is it possible to load mix-products in one container?
Yes, it’s available.
*Question 11:How can we guarantee quality?
All the order will be inspected by our QC team before mass shipment and photos will be provided for client's confirmation. The third party inspection is welcomed, all the information will be provided accordingly.