Q1: What certificates do you have?
A1: ISO 9001, Kosher, Halal, EU and USDA certificate are available.
Q2: How to control and quality assurance?
A2: High grade clean workshop;Inspection center equipped with instruments of HPLC, GC etc, R&D and QC for testing of each batch.
Q3: What kind of payment do you support?
A3: T/T, Trade Assurance, Paypal, Western Union, Alipay, Credit Card, L/C.
Q4: What's your shipping methods and delivery time?
A4: Fedex, DHL, By Air, By Sea and the specific line forwarder.
Recommend:
≤50kg by DHL/Fedex door to door, it will takes 5-7 days generally.
≤200kg by Air with airport to airport, it will takes 7-9 days generally.
≥200kg by Sea with port to port, it will takes 18-25 days generally.
Q5: How to gaurantee the after-sale?
A5: If any problem happens after sale, either quality or quantity, we will try to solve it instantly. and we even have recall system if necessary.