Q1: Are you original designer and manufacturer?
A1: Yes dear, we are original patent manufacturer. We design and produce it by ourselves.
Q2: Do you support customized logo and packing?
A2: Yes dear, customization is welcome. Moq is 500pcs, we can do artwork for your confirmation if you send us logo.
Q3: How many kinds of working mode for your diffuser?
A3:There are 3 kinds of working modes,upflow, hovering, downflow.
Q4: Do you have stock now? If not, how long can you ship them after we place order?
A4: We normally have few amount products in stock, we can ship goods for you in 1~3 days for small order. For medium order, our normal production time is about 7~10 days. For customized order, it normally takes about 12~15 working days after payment received.
Q5: How long does it ship to my country?
A5: By express( DHL, FEDEX, UPS) or Air transportation, it takes about 5-7 days.Ocean Shipping takes about 25-30 days.
Q6: How many pcs did you exported in the last year?
A6: This is our newest model in 2023, still no so much on the market, so we sure there will be a good market at your side, would you like to try it?
Q7: Can i drop my favorate aroma oil in the diffuser device?
A7: Yes dear, you can drop 1~2 drip aroma oil in it each time to make your room smells well and create atmosphere.
Q8: Is it rechargeable or need to connect with USB cable?
A8: It works with Type C cable. If we build it with rechargeable battery, it will increase your shipping cost and cut your profit. Anyhow, if you want to do rechargeable model, we can customized it for you. Moq is 2000pcs.
Q9: What’s your minimum order quantity?
A9: Our packing is 8pcs per carton. How many pcs would you like to try?
A10: Does your product pass euro certificate?
A10: Yes dear, our diffuser is CE, RoHs, FCC certificated. We can send you original certificate if needed.