Q1: What is your shipping way? How much should I pay ?
A: We Accept Many Shipping Method Such As DHL , FEDEX ,UPS and So on .
Different shipping ways are different prices,If you don't have any requests,I will choose our best way to ship your goods.Please Inform us which design and quantity you want, then I can quote you the best shipping cost.
Q2:How many days could I get my package?
A: Generally speaking, it would take 5 to 7 working days go to Europe and America without custom clearance and holiday delay.
Q3: May I have your sample first?
A: Of course, we will offer you a sample to check our quality.
If you can accept our small piece sample. it is free sample, but you should pay the shipping for it.
however, we suggest you buy 5 yards first, because after you check it, you also use it. Meanwhile we will also give you some small piece sample with your goods.
Q4: what is your MOQ?
A: For Ready Stock Item , MOQ is 15 yard . Customizer color order , MOQ is 60 yards per color .
Q5: Why I need pay for customs fees ?
A: Everyone buy something from other country should pay tax for custom, but Customs fees is depend on your country's custom. In most time,we will declare value as your request if you need.if you no request, I will do as common according our best way.Please note we are not accountable any customs fee, Please check it out the customs policy at your own place. If you have to paythe customs fees, it is your duty to your own country, the buyer should understand this situation.
Q6:If the product I buy from you have some problem, what should I do?
A: The goods before we ship out will be checked whether it is good or not, if is damaged, we won't ship to our customer .And if you really found the problem,Please take a photo and send back to us ,then we can check that . And if it is our duty, we will compensate you. Please note, if you could not contact me over a month, I am so sorry maybe I could not help you, because we will update our information in a month.