Q1. What is your terms of payment
Western Union, T/T(30% deposit before production, 70% balance before shipment ;full payment if total amount less than $5000)
Q2. What is your terms of delivery
A: FOB Shenzhen Or EXW /DDP/DDU/CIF
Q3. How about your delivery time
A: Generally, it will take35- 45 working days upon samples confirm. if in stocks shipping out 5-7 days.
Q4. Can you produce according to the samples
A: Yes, we can produce by your samples or technical drawings.
Q5. What is your sample policy
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6. Do you test all your goods before delivery
A: Yes, we have 100% test before delivery and we will offer the report for you
Q7: How do you make our business long-term and good relationship
1.“Quality is our culture”90% of Esino production equipment is imported from JAPAN and GERMANY
2.“With us your money is safe”full refund in case of bad quality or too delay deliverytime . We also accept payment on alibaba
3. “Time is Gold” For You And For Us. We have professional team work whom can making nice quality in short time .
4.“Quality is the soul of an enterprise”we had the honor to serve(Sunbeam,Pursteam,JOCCO)
Q8: How to make order
Normal:Selected items→Send us Inquiry by mail or here → We make quotation→Negotiation →Close a deal→ Make 30% deposit→
Production→Make 70% balance →Make delivery
OEM/ODM: Customers provid design photos or samples→pay mold fee→Making mold&samples→Send photos or samples to customers→Samples
confirmation→Official order →30%deposit→Order production→70% balance →Delivery→Receive package check items→Feedback→Long
Cooperation
Q9 What’s the after-selling service of ESINO?
All the products produced by ESINO were passed via our thorough Q/C system. But we also provide you one year warranty, more
details please download or check the our warranty agreement:https://www.dropbox.com/s/c6xo2vpfmn20vh3/ESINO%20warranty.pdf