Q: Are your company factory or trading company?
A: We are a SGS Audit factory, over 12 years manufacturing experience in windows&doors hardware.
Q: How can I get the latest prices?
A: Send requirements to us by mail ,Skype, WhatsApp or Wechat. We will reply you in 24 hours. If you are very urgent, please
contact us by phone.
Q: Can I order a sample to check the quality?
A: Yes. Samples are welcome to try. And for most of our products, the price difference between the sample and the bulk can be
deducted from bulk.
Q: What is your payment terms ?
A: Alibaba’s Trade Assurance, T/T, Western union, MoneyGram, Credit card(Visa; MasterCard) etc is Acceptable.
Q: How long can I get my order when I paid for it?
A: For sample or small quantity: 1-3 working days. Usually We will ship via Express by FedEx, DHL, TNT etc. You will receive it in
3-5 days. For bulk, pls contact with our sales for different case, thank you in advance.
Q: What’s the stainless steel Grade you are working now?
A: We are working mostly in SUS304 and SUS201.
Q : Do you accept OEM or ODM?
A: Yes ,we have more than 15years OEM/ODM service.
Q: What's the guarantee of your products?
A : 5 Year Mechanical Guarantee.