Q1: Are you a factory or Trading company ?
Vicky : We are factory , direct wholesales all kinds of ceramic items.
Q2: Can we make the stamp or LOGO on the mugs ?
Vicky : Sure, whatever logo, stamp ,design, size or all of parts can be customized .
Q3: What's your MOQ ?
Vicky:Our MOQ for fresh model is 10000pcs,if your trial order only have small order like 3000, 5000pcs, our existing models can help you for this small trial order.
Q4: Are your items are healthy and can pass the test according to customer's standard ?
Vicky : Yes, our all items are food grade, Each item is guaranteed to be lead-free, fully vitrified, microwave-safe, oven-proof, and dishwasher-friendly.heat-resistant, acid-resistant, and alkali-resistant and strengthened without such harmful substances as cadmium. There is no harm to your healthy. All mugs can pass the test whitch comply with the standard of Prop.65, EC84/500, LFGB Or from the 3rd party like SGS, BV etc.
Q5:How to control the quality ?
Vicky:We have professional QC team with strict standard and well-organized management in whole mass production, they will inspect and control the quality accord to the quality standard of Sales Order.
Q6:Will you provide pre-production samples for approval ?
Vicky:Yes, of course,we do will prepare the pre-production samples for your checking , after receipt your confirmation for samples, we will begin to make the mass production according to your approval samples .
Q7, Are you in the member list of European Anti-Dumping ?
Vicky : Yes, we got Anti-dumping rate is 17.9%
P.S For more information, you may contact with me by Wechat,skype,email or qq