Q1: Are you a factory or a trading company?
A: We are A trading company and have our own OEM factory. You are welcome to visit us at any time.
Q2: Do you have a certificate?
A: Yes, we use food grade environment-friendly materials imported from the United States. We pass the test of EN71-1, -2, Q3.What
are your terms of payment?
A: We have telegraphic transfer, letter of credit, Western Union. Normally, 30% deposit is paid and the balance is paid before
delivery. You can make trade guarantee orders on Alibaba and it can protect quality, shipping and payment 100%.
Q4: What is the mode and time of shipment?
A: It takes about 5-8 days by express, 20-40 days by sea and 4 days by air.
Q5: Which port do you export?
A: Ningbo port is the nearest port and highly recommended, but other ports such as Shanghai are also acceptable.
Q6:What's your delivery time?
A: It depends on the quantity of your order and the products. But usually our production time is 10-15 working days after the
deposit.
Q7: May I know the production status of my order?
Yes. If you need, we will timely send you the information and photos of the different production stages of your order.
Q8: Can you do OEM /ODM orders?
A: Yes, we accept OEM/ODM orders, because we have A professional technical team and strong production capacity.
Q9:What services can you offer?
A: Free design service: we can design according to your requirements; 1 to 1 service: once ordered, we will according to your
requirements, specialized tracking sales, and send pictures to show your products every production progress; Free replacement
service: If the damage is not caused by human, we can replace the damaged parts for free within one year.