Q1: How do I confirm the price of my customized products?
A1: Please provide the quantity of products you need. Pictures. And your logo or customized design draft. We will calculate the reasonable quotations for you via e-mail
For details, we can communicate online or by email.
Q2: Are you a trade company or a manufacturer?
A2: We are industry and trade Integration Company. OEM and ODM services are available. Just let us know your order details.
Q3: Do you ship to my country? How long does shipping usually take?
A3: Sure. We will choose a cheapest and safe way for you ,normally send by DHL/ Fedex /TNT/UPS Allow about 3 days to 10 days for shipping. we accept dropshipping. In large quantity we recommend that you choose sea transport, that will reduce the cost for you.
Q4: Which payment Methods can I use?
A4: You can use MoneyGram, Western Union, T/T, Trade Assurance. alipay, paypal etc, you can even mail us for check.
Q5: What is minimum order quantity?
A5: We are accept customized small order, So you can start your business. We also expect a large order from you.
Q6: Can I get sample first?
A6: Yes, we offer sample if the items which you want have in stock.
Q7: How could i buy the products i need if there is no price in the website?
A7: Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request.
Q8: How is the after sales service?
A8:(1). We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers complains and feedback.
(2) .We offer 24-hour online service to help buyers solving problems.
(3). We offer buyers updated market information regularly.
(4). We offer full- package service for those buyers visiting Kingphone.
Q1: Do you make custom designed LOGO/brand for pen? Can you introduce the product quality and material details?
A1: Yes, we welcome your custom images and ideas for pens, we can print/laser engraved your design on the pens and custom different material, size and colors for pens.