1. who are we?We are based in Zhejiang, China, start from 2022,sell to North America(69.00%),South America(10.00%),Western Europe(10.00%),Southeast Asia(5.00%),Eastern Europe(2.00%),Oceania(2.00%),Africa(1.00%),Mid East(1.00%). There are total about 1-4 people in our office.
2. how can we guarantee quality?Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?Smoking Accessories,Promotional Products,Pet Products,Labor Protection Supplies,Hardware
4. why should you buy from us not from other suppliers?We work with the biggest smoking products manufacturers all over China and cooperate with hundreds of promotional products supplier and decorator, we take pride in our prompt response and flexibility for product sourcing.
5. what services can we provide?Accepted Delivery Terms: FOB,CFR,CIF,EXW,FCA,DDP,DDU;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,Credit Card,PayPal,Western Union,Cash;
Language Spoken:English,Chinese,Spanish
About Us:
We are an professional supplier. At the same time we are also a very powerful manufacturer in
China.Maybe we are not the biggest company,but the quality of our products and the price absolutely make you satisfied.Every item
you bought from our company has been tested strictly before shipping.
About Shipping:
1.Items will be shipped asap before shipping deadline after payment has been cleared. (We'll ship out in stock items in 3-5days,
if not in stock will ship in 10-15 days).
2. Usually we will ship items by air express, it will takes about 7-15 business days to receive.
3. Express can not deliver a parcel to the address such as P.O.BOX, pls provide your home or office address instead of that.
Please provide your phone number(not required whick will help the postman deliver it more conveniently).
4. We also could ship your package via DHL,UPS,Fedex,TNT and some other ways, pls contact with us first.
5.The fees based on import duties,taxes and charges are not included in the item price or shipping charges.
Return And Refund:
We are pleased to replace or refund faulty goods and aim to resolve any issue quickly to offer your 100% satisfaction.
1.Please notify us within 3 days(according to the posting date) when you get the package.
2. For any broken items, we would like you resend or make partial refund to the customer.
3. Shipping and handing charges are non-refundable at any case.
4. Refunds are only offered for defective products reported within 7 days upon receipt.
5. Buyer accepts responsibility to pay for return freight for any reason.
Feedback:
Since your feedback is very important to our business development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.if any problem, pls contact us before leaving any negative feedback or open any disputes. We understand the concerns you might have but we'll try our best to solve the problems.