Q: Are you manufacturer?
A: Yes, we are 15 years manufacturer and focus on car electronics equipment. All of our products will have 24hour burn-in test and QC inspection before shipment. Also, RICOEL has appearance patent rights and new invention patent rights for CarPlay Motorcycle C5,C7and other models.
Q: What's the defective rate?
A: To ensure the best quality in market, we use all reliable and qualified parts and materials. All will be strictly inspected to ensure the lowest defective rate.
Q: What is your terms of packing?
A: Generally, we pack our goods in neutral boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q: Payment Terms:
A: 1. T/T, L/C at sight, PayPal, Western Union are available for your option.
2. T/T 30% as deposit, and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance.
Q: Delivery Terms:
A: 1. Delivery method: by sea/air, by DHL, FedEx, TNT, UPS, EMS.
2. Sample lead time:1~5 days.
3. Generally, 15~25 working days for big order, according to your quantity.
Q: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
Q: When can I expect to receive my order?
A: In general, sample is shipped in 2 days. Orders will be delivered within 10-15 business days. Please note that delivery times may vary depending on the shipping location and the location of the customer. Factors such as the time of year may also impact delivery times.