Q: Can you ship via an Amazon warehouse?A: We have many customers who involving Amazon business in North America and Europe.
Both your forwarder and our forwarder areworkable.
Q: How can we guarantee the quality? A: We control all the aspects from materials, producing, packing and loading.
Always make the inspections for the materials.
Always make the pre-production samples before mass production;
Always make the Final Inspection per the AQL of customers before shipment;
Q: What payment term can we provide? A: For bulk orders our customers use TT payment and trade insurance on Alibaba.com. T/T 30% deposit, and balance to be paidbeforeshipping (for air or courier shipment), or pay against bill of loading (for sea container shipment).Also we accept thePAYPAL,Western Union for the orders of less than 100 US dollars.For smaller orders of less than $1,000 we require full payment before production .
Q: How can l get sample ? And the lead time ?A: For the samples made of inventory fabric, samples are free, but the international freight will be collected . It will take
7-10days commonly. For the samples customized, you need to pay sample fee, which will be refined against your official orders.
Q: What is the delivery time ? A: Normally it is 45-50 days, some items can be within 1-2 weeks.
Q: how about the after -sales service? A: Always feel free let us know your problem, we will get the solutions together.
Q: How about MOQ? A: MOQ depends on the technics and materials. Generally speaking, the MOQ for embroidery cushion cover is only 100pcs/design made of open market fabrics.
Q: How about the shipping cost?A: If your quanity is not large, we can send to you via express, such as FEDEX, UPS and DHL at a good price because of out good relation with their agent.If your quantity is large, we will ship via sea, both of our forwarders or yours are workable.
Q: How to get the international express cost per unit? A: You only need provide the specific destination. We will work out it according the quantity weight and packing size.