Q1:Could You Give Me A Quotation ?A1:Please provide cargo weight, carton dimension, cargo name, destination city, shipping by air or sea or express, port to port,or door to door. Honourocean shipping will send you a freight quote once you send the detail.
Q2:. How Can Make Sure Get Space During Peak Season?
A2:During peak season lack of carrier, space is very common.but Honourocean have long cooperated contract with ship line and airline, so can keep you get space. and customer arranges to booka few days in advance. There are no extra charges if we cancel the space even though the shipping goods are not ready yet.
Q3:My Supplier Has No Right To Export. Can You Help Me Export The Goods?
A3:Yes, we can. We can buy the export license, do the customs declaration and ship the goods out to you.or we arrange door to door incuding tax shipping way , mean DDP. so you just need wait package at home. we arrange everything .
Q4:.How To Compensation If My Goods Get Damaged?
A4:Normally, damage cannot get compensated. if loss, expressway compensate base value, but Maximum is 100USD. if DDP shipment compensates for loss base weight, but normally lower than value, so if value high, we advise buy insurance. Honourocean can buy all-in risk insurance for you.
Q5:Can You Help Me Pick Up The Goods From The Factories In China?
A5:Yes, we can. Please offer us the accurate address and contact.
Q6:How To Trck My Shipment?
A6:We will send the tracking number to you once we send the cargo to the carrier. normally we can track at track trace website.
Q7:How To Pay Freight To Your Company?
A7:We accept payments by T/T, West Union, Payoneer, Alipay,Wechat and so on